Accessibility Statement for Charlton Flowers

Our Dedication to Accessibility at Charlton Flowers

Charlton Flowers is committed to ensuring that our website and online ordering services are accessible to every customer in the Charlton community and beyond. We believe that every individual should have an equal opportunity to enjoy the beauty of Charlton Flowers, whether browsing our digital catalogue or placing an order online. Our team is devoted to providing a seamless and inclusive experience for all, so every customer can celebrate and share flowers with ease.

Web Content Accessibility Guidelines (WCAG) 2.1 AA Compliance

Accessibility at Charlton Flowers adheres to the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. By meeting these standards, we strive to remove barriers that might prevent people with disabilities from using our online flower ordering service. Our continuous efforts towards WCAG 2.1 AA compliance ensure that our website is perceivable, operable, understandable, and robust for all customers.

Screen Reader Friendly Experience

We have designed the Charlton Flowers website to be compatible with major screen readers and other accessibility tools. Textual alternatives are provided for all essential images, buttons, and interactive elements, allowing screen reader users to navigate and interact with our site efficiently. Our goal is for every customer, regardless of ability, to access product information and complete the checkout process smoothly.

High Contrast and Clear Design Elements

Understanding the importance of visual accessibility, our website incorporates a high contrast design to support customers with visual impairments. Clear fonts, distinguishable buttons, and simple layouts help make browsing and ordering easier for everyone, particularly users who benefit from enhanced visual clarity. We regularly review our digital flower shop to maintain readability and ease of navigation.

Contact Us for Accessibility Support

The Charlton Flowers team values feedback from all of our customers. If you have questions about accessibility or encounter barriers while using our online services, we encourage you to reach out and share your experience. Your input helps us continue refining our website to better serve the Charlton community and all of our valued customers. We aim to respond promptly to all accessibility-related messages and to provide personalized assistance so every customer can order Charlton Flowers online with ease.

Ongoing Improvement and Inclusivity

Ensuring accessibility is an ongoing effort at Charlton Flowers. Our website is regularly reviewed and updated to adapt to evolving web accessibility best practices and customer needs. By staying informed and responsive, we strive to create a welcoming digital space where flowers can be enjoyed and shared by everyone in Charlton and beyond.

Accessible Ordering for All at Charlton Flowers

At Charlton Flowers, inclusivity is at the heart of our service. We are proud to support all Charlton customers in ordering fresh, beautiful flowers online with confidence and ease. Thank you for choosing us and helping to make our service as accessible as possible for everyone.